Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Dennis Road Automotive is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Dennis Road Automotive we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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Partners

ACDelco
ASE (Automotive Service Excellence)
Jasper
BBB Accredited Business
Bosch Service
ASA Member (Automotive Service Association)
BG Products
Enterprise
ARI
Texas Official Inspection Station
Ford Power Stroke
Ford Motorcraft
Car Care Aware

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

I’ve trusted Dennis Road Automotive for many years, though it’s been a while since my last visit, mainly because they’re not open on weekends. I’ve always appreciated their straightforward service, and I still miss Riley, who brought a great personal touch to the experience. On my most recent visit, I was charged $374 for a new battery for a Lexus ES350. I’m not sure how that compares in today’s economy, but it gave me the same feeling you get when dining out these days, quality isn’t necessarily better, yet the prices seem to jump significantly. The work was completed, and the team was professional, but the cost left me wondering if the value aligns with what it used to be. I still want to support businesses that have served the community for so long, and I hope they continue to provide honest, dependable service at a price that feels fair in the current market. quotes-image
, 12/10/2025
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WONDERFUL people to deal with. They went above and beyond to help me get my car repaired. Adam's kindness and patience was a profound example of God's grace and goodness. My car drives like new again and I am so pleased. I highly recommend Dennis Road Automotive to anyone looking for an honest and reliable mechanic service and for a company that truly cares about their customers. Thank you so very much for all you did to help me, Adam. You're the BEST!quotes-image
, 11/11/2025
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