CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Partners

ACDelco
ASE (Automotive Service Excellence)
Jasper
BBB Accredited Business
Bosch Service
ASA Member (Automotive Service Association)
BG Products
Enterprise
ARI
Texas Official Inspection Station
Ford Power Stroke
Ford Motorcraft
Car Care Aware

What our clients are saying about us

We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!

WONDERFUL people to deal with. They went above and beyond to help me get my car repaired. Adam's kindness and patience was a profound example of God's grace and goodness. My car drives like new again and I am so pleased. I highly recommend Dennis Road Automotive to anyone looking for an honest and reliable mechanic service and for a company that truly cares about their customers. Thank you so very much for all you did to help me, Adam. You're the BEST! quotes-image
, 11/11/2025
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Dennis Road Automotive, the best customer service!quotes-image
, 07/07/2025
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