- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
I’ve trusted Dennis Road Automotive for many years, though it’s been a while since my last visit, mainly because they’re not open on weekends. I’ve always appreciated their straightforward service, and I still miss Riley, who brought a great personal touch to the experience. On my most recent visit, I was charged $374 for a new battery for a Lexus ES350. I’m not sure how that compares in today’s economy, but it gave me the same feeling you get when dining out these days, quality isn’t necessarily better, yet the prices seem to jump significantly. The work was completed, and the team was professional, but the cost left me wondering if the value aligns with what it used to be. I still want to support businesses that have served the community for so long, and I hope they continue to provide honest, dependable service at a price that feels fair in the current market.
WONDERFUL people to deal with. They went above and beyond to help me get my car repaired. Adam's kindness and patience was a profound example of God's grace and goodness. My car drives like new again and I am so pleased. I highly recommend Dennis Road Automotive to anyone looking for an honest and reliable mechanic service and for a company that truly cares about their customers. Thank you so very much for all you did to help me, Adam. You're the BEST!